Reliable Cellular Router Management with RMaas
Your business depends on staying connected. Whether you're using cellular routers as your primary internet in remote locations or as a failover solution to keep operations running when fiber goes down, connectivity is critical. But managing those routers? That's a job most IT teams aren't set up for. That's where we come in.
What We Do
With Router Management as a Service (RMaaS) from Innovative IoT, we take the hassle of cellular router management off your plate. Instead of your IT team scrambling to troubleshoot connectivity issues, update firmware, or replace faulty hardware, we handle everything—so your team can focus on what they do best.
Traditional IT support is reactive—things break, and then someone scrambles to fix them. Our approach is different. We monitor your network in real-time, address issues before they impact your business, and let you know we've already taken care of it. It's a white-glove service that ensures your team can focus on growth, not internet issues.
Without expert management, cellular routers can become an afterthought—until they stop working when you need them most. From firmware updates to proactive troubleshooting, we ensure your internet backup system is always ready to perform when it matters most.
Comprehensive Support, Zero Headaches
We provide full SD-WAN management, ensuring your network stays connected wherever your teams operate. Our service covers:
- 24/7 proactive monitoring – We don't wait for you to call us. If something goes down, we know first—and we fix it.
- All levels of support (Tier 1, 2, and 3) – No need to go through OEM support. We handle all troubleshooting, from basic fixes to complex issues.
- Warranty-backed peace of mind – We offer an unconditional 3-year warranty on every router we manage. If something breaks, we take care of the RMA process and get a replacement configured and shipped—fast.
- Firmware updates and security patches – Cellular routers need frequent updates to keep running smoothly. We proactively manage and apply updates so you never experience an outage due to outdated firmware.
- Configuration management – When a router needs to be replaced, we ensure the new one is fully configured just like the old one, so there's no downtime or extra setup required on your end.
- Failover internet support – If your primary internet goes down, your backup kicks in seamlessly. We make sure your failover setup is optimized so you stay connected without disruption.
Why Companies Choose Innovative IoT
- Time & cost savings – No need to hire specialized staff or spend hours troubleshooting. We handle it all.
- Expert-level support – We specialize in cellular WAN, LTE, and 5G. Your routers are managed by people who understand them inside and out.
- American-based service – No outsourcing. Our team is local and fully dedicated to your business.
- End-to-end management – From installation to long-term monitoring, we ensure your routers are configured correctly, updated regularly, and functioning optimally.
- A better experience – Instead of worrying about whether your backup internet will work when you need it, you can trust that it will.
If you're tired of internet outages disrupting your business, let's solve that problem—without burdening your IT team. Contact us today to learn how RMaaS can keep your network running seamlessly.
